Refund Policy
The Alive Foundation Billing and Refund Policies and Prodecures
LIVE EVENT BILLING POLICIES AND PROCEDURES
The Alive Foundation, Inc (AFI) sells event registrations and does not guarantee event dates, locations or presenters. All event dates, locations or presenters are subject to change due to logistical factors and attendance rate.
Refunds
You, the buyer, may cancel event transactions at any time prior to midnight of the third business day after the date of the transaction. See the Notice of Cancellation Form for an explanation of this right. Due to administrative costs, salaries, coordination activities, materials printed, materials acquisitions, hotel contracts and all other business expenses incurred for a public event, following three business days, all event registration fees are a non-refundable purchase. No exceptions to the refund policy will be made after midnight of the third business day after the date of this transaction.
Transfers
Transfers to a different date/location must be made a minimum of sixty (60) days prior to the scheduled event date by contacting AFI and paying the appropriate transfer fee: $197 for General Admission, $297 for VIP for The Network Events. Transfers may occur one time only and are valid for one year from the date of the registered event. No transfers will be made within sixty (60) days of the event date. Events will only be transferred to the original registrant and are non-transferable between individuals.
If transferring to an upcoming event is not a viable option, the price paid for enrollment less the appropriate transfer fee, less the value of any promotional items received at the time of registration (e.g., learning systems, books) will be converted to a non-refundable credit that may be applied toward any AFI event or product for up to one full year from the date of the registered event. Some restrictions apply.
Complimentary enrollments are only valid for the event date in which the primary registrant enrolled and are non-transferable within sixty (60) days of the event start date. Complimentary enrollments are non-refundable.
Failure to Attend
Failure to attend a registered event without prior notice, as outlined above, will result in the forfeiture of payments collected toward the event registration.
Payment Plans
By participating in any delayed or partial payment plan, you agree to pay your balance in full according to the terms outlined on the Event Registration form, including a processing fee for each delayed payment.
If any amount due is not received by AFI within fourteen (14) days after the date such amount is due and payable, then you shall pay to AFI default interest upon such unpaid amount at the rate of the lesser of one and a half percent (1.5%) per month or the maximum amount permitted by applicable law, which default interest shall accrue from the due date until paid in full.
Failure to complete payment as agreed will cause event and package prices to revert to regular retail prices.
Event Accommodations
All event pricing includes event tuition only. All food, travel and accommodation costs are not included in the event price unless specifically stated in writing by AFI. If accommodation payments are to be collected by AFI, full payment must be received 30 days prior to the event start date. Clients who have not completed payment for their accommodations by the event start date will not be granted admission. The event cancellation policy set forth above also applies to any accommodation payments applicable to that event.
Special Accommodations for Disabilities
At all places of public accommodation, those facilities are equipped to accommodate disabled guests. Any need for special accommodation for the event itself will be the responsibility of the client. The client is responsible for coordinating and assuming financial liabilities for any accommodations, as well as notifying AFI of these accommodations at least 30 days prior to the event. Upon request, AFI will assist with the acquisition of special accommodations for the event whenever possible, however, the client is financially responsible for all arrangements. Should you have any questions, please contact a member of the AFI team prior to enrollment. No exceptions to the refund policy will be made after the transaction has been processed.
Wealth Weekend Guarantee
If while attending the Wealth Weekend, you are not completely satisfied with your experience, please contact an onsite AFI Team Member during the Friday evening dinner break. In order to qualify for a refund, you must have attended the event in its entirety through the Friday night dinner break and you must turn in your materials and name badge to a AFI Team Member at the time of your request. You will receive a full refund of the price paid for the event less the value of any promotional items received at the time of enrollment (e.g., learning systems, books) or redeemed since the time of enrollment (e.g.,complimentary companion ticket). Refunds are authorized at the event only and will be processed within five (5) business days following the event. Complimentary enrollments are not eligible for the Risk-Free Guarantee.
Inner Circle Deposits
A non-refundable minimum deposit of $15,000 for individual membership or $10,000 per partner for a partner membership must be made at the time of enrollment. At least 50% of the remaining balance is due 30 days post enrollment, and the full balance is due 60 days post enrollment. If the balance is not paid within 60 days, then the total deposit amount will be transferred into a credit account less a cancellation fee of 50% of the deposit and the cost of goods and gifts received. The credit may be used for future events and products.
PRODUCT PURCHASE POLICIES AND PROCEDURES
Learning Systems, Books and Programs
Any AFI media or print product (e.g. CDs, books, learning systems, etc.) in its original condition may be returned to AFI for a full refund or exchange within thirty (30) days from the original purchase. The original receipt or online order number is required for all returns and exchanges.
A missing item or damaged product fee of 25% will be applied to any product missing the original box, packaging material, contents, accessories and/or manuals (i.e., any product not in “like new” condition). Any product that is returned without promotional item(s) included with the original transaction (e.g., Special Report, promotional CD) will have the value of the promotional item deducted from the refund amount.
Other Items
All electronically distributed products (e.g. ebooks, software, online video and audio, etc.) and durable goods (e.g. clothing, hats, ponchos, etc.) are a non-refundable purchase.
Purchases made through third-party vendors (e.g. Amazon, etc.) are subject to that vendor’s specific return and billing policies. In these instances, you must contact the vendor directly for support and inquiries regarding their policies.
AFI reserves the right to refuse any return.
*Policies may change without prior notice. This agreement shall be governed by the laws of the State of Florida. For further information, please call 1-877-269-3668.
